Contact Us

Need to register bike?

If you have bought a new Zombie bike recently then click on the link below to register your bike with us.

In the unfortunate case that your bike is ever stolen or lost, we will store your unique bicycle serial number so that your bike can be traced and hopefully returned to you.

It is all part of the service from Zombie in order to help our customers…

Register Bike

Frequently asked questions

Where can i buy a Zombie bike?

Zombie  bikes are available from many UK high-street retailers, who you will already know and trust.  We work closely with all of our partners to deliver great quality and service everyday.

 

For more information on which retailers we work with you can either visit our section of the website or alternatively search for your favorite model on Google.

I am looking for a road or mountain bike but cannot find any in the range?

Zombie are part of one of the largest British Owned bike companies and our focus is on providing great quality Bmx bikes and Jump bikes.

For Road bikes our Sister brand “British Eagle” have a market leading range, built to the same great standards as Zombie,  but focused purely on road bikes from 20″ wheel to Adult 

Please visit the “British Eagle” website to see the full range and explore more from this Great British bike brand.

Visit: http://www.britisheaglecycles.co.uk/

For Mountain bikes our other sister brand’s ‘Boss’ and ‘Falcon’ has a great range 

Visit: http://www.bosscycles.co.uk/

Visit: http://falconcycles.co.uk/

 

 

What do I have to do if I would like to return my bike?

Please contact the retailer where you purchased your cycle.

View all FAQs

Having problems with your bike?

We work closely with our carefully selected retail partners to resolve any issues and keep you out riding. In the unfortunate case that you have a problem with setting up your bike, or setting the brakes and gears, then we recommend that you check out our help videos in the Customer Support section of the website.

For any other issues please contact the retailer who you purchased your Zombie bike from, and they will assist you with your inquiry.

Please note we are unable to deal with customer queries directly, but will work closely with your retailer to promptly resolve any issues, so please contact them first.

Ask a Question

If you have a question please fill in the fields below, click send and someone will get back to you within 72 hours - Thank you.

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Contact Details

MV Sports
35 Tameside Drive
Castle Bromwich
Birmingham
B35 7AG


Email:

customer.services@mvsports.com